Terms and Conditions

Effective Date: 03/22/2025

Welcome to CallTech. By using our website and services, you agree to comply with the following Terms and Conditions. If you do not agree, please do not use our services.

 

1. Definitions

  • “CallTech,” “we,” “us,” or “our” refers to CallTech, the provider of remote technical support services.

  • “Customer,” “you,” or “your” refers to the individual or entity using our services.

  • “Services” refer to the technical support, troubleshooting, and assistance provided by CallTech.

  • “Website” refers to our official site, www.calltech.online.

 

2. Scope of Services

CallTech provides remote technical support for computers, laptops, routers, printers, mobile devices, email recovery, virus removal, and other technology-related issues.

Important: We are an independent service provider and are not affiliated, associated, authorized, endorsed, or in any way officially connected with any third-party brands, manufacturers, or service providers, including but not limited to Microsoft, Apple, Google, HP, Dell, Lenovo, Canon, Epson, or any other known company.

 

3. Eligibility

To use CallTech services, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate and complete information for support purposes.

 

4. Payment & Fees

  • Certain services may require payment. The charges will be clearly communicated before service begins.

  • Payments are processed securely through third-party payment processors. We do not store credit card details.

  • Fees are non-refundable once services are provided unless otherwise stated in our refund policy.

 

5. Limitation of Liability

  • CallTech is not responsible for any data loss, hardware damage, or software issues resulting from our support services.

  • Customers are strongly advised to back up all important data before seeking technical support.

  • Our services are provided on an “as-is” basis, and we do not guarantee that all technical issues can be resolved.

  • CallTech shall not be liable for any incidental, indirect, or consequential damages arising from the use of our services.

 

6. Customer Responsibilities

  • You must provide accurate details about your device and issue.

  • You are responsible for maintaining secure access credentials (passwords, account information, etc.).

  • You agree not to use our services for any illegal, fraudulent, or unethical activities.

 

7. Privacy Policy

By using our services, you acknowledge and agree to our Privacy Policy, which outlines how we collect, store, and use your personal data. For details, visit our Privacy Policy page or contact [email protected].

 

8. Refund Policy

  • Refunds are only issued if CallTech fails to provide the agreed-upon service.

  • No refunds will be granted for resolved issues or cases where service has already been provided.

  • Refund requests must be submitted to [email protected] within 7 days of the service.

 

9. Intellectual Property

  • All content, logos, and materials on our website are the property of CallTech.

  • You may not copy, reproduce, or distribute any content from our website without written permission.

 

10. Termination of Services

CallTech reserves the right to:

  • Refuse or terminate services if a customer engages in abusive, fraudulent, or illegal activities.

  • Modify or discontinue any service without prior notice.

 

11. Third-Party Websites & Links

  • Our website may contain links to third-party websites for reference.

  • CallTech is not responsible for the content, policies, or security of any third-party websites.

 

12. Changes to Terms & Conditions

CallTech may update these Terms and Conditions from time to time. Continued use of our services after changes means you accept the updated terms.

 

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising shall be resolved in [Applicable Courts].

 

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

📞 Phone: +1 888 818 8830
📧 Email: [email protected]
🌐 Website: www.calltech.online

By using CallTech services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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